


Quality medicines with hassle-free replacements
Last Updated: August 2026
Pratigya Medical Store is committed to providing safely packaged, quality medicines. Due to the nature of pharmaceuticals, please read this policy carefully before placing an order.
All medicines and consumables are non-returnable once delivered, for hygiene and safety reasons. Exceptions:
Report issues within 48 hours of delivery.
Contact us via:
📞 Helpline: +91 9755550126
📧 Email: pmstoremedicine@gmail.com
Provide:
Note: Claims without photographic or video proof may be rejected.
After verifying your proof, we will review the claim.
✓ If available, a replacement medicine ships free of cost.
✓ If unavailable, a full refund is processed.
Approved refunds are processed to your original payment method within 7–10 working days. Refunds are reviewed and processed manually, so this timeline starts once your claim is approved.
To cancel before dispatch, use your account's order page, or contact us on WhatsApp, +91 9755550126, or pmstoremedicine@gmail.com with your order number.
• Shipping charges are non-refundable
• If the error is ours, we cover shipping costs
Pratigya Medical Store reserves the right to:
Pratigya Medical Store
📍 S 2 Vikash Kunj, Bhopal, Madhya Pradesh — 462041
📧 Email: pmstoremedicine@gmail.com
📞 Phone: +91 9755550126